Terms and conditions

Terms and conditions

Valid from 1.9.2017

1. You will be deald by standard Slovenian laws (Consumer protection law) and valid international laws of internet marketing. Slovenian courts are responsible for solving issues between a buyer and the costumer.
2. You accept the contract by accepting Terms and conditions.
3. You are commited to all rules from all channels where you make a reservation.
4. You confirm you are 18 years old and responsible for all chosen payments.
5. You have to ensure enough amout of money for succesful payment.
6. Your personal data will be protected and used for your registration for our company only (consumer protection law)
7. At ordering a product on the web store or reservation of accomodation:
– you can change your mind and cancel it using our email adress in 12 hours with no extra cost
8. Your order will be shipped in 7 business days on your costs.
9. Your reservation can be cancelled 30 days in advance with no extra cost.
10. Cancellation 21 days before arrival, you pay 50% of total amount.
11. Cancellation 14 days before arrival you pay 70% of total amount.
12. Cancellation less than 14 days before arrival you pay100% of total amount.
13. We accept PayPal, bank transfer, and some Credit cards (visible on the page)
14. We are not commited to collect the state tax from you.
15. Local tax is not in the price.
16. Prices are valid on the day of purchase.
17. We can always change the price, and if we do, you will be offered to accept it or cancel reservation without an extra cost.
18. If you are not satisfied with buyed goods from the web store, you can return them in 30 days. In 14 days you must send an email regarding returning the goods. The goods must be unweareable, undammaged, and in original packaging with the copy of the payement. We will return the money or replace them.
19. Communication: info@panorama-glamping.com
20. Accommodation rules:
– check in after 2 p.m. To 22 p.m.
– check out before 11 a.m.
– extra hours will be extra charged
21. Tourist tax is not included in the price (1,04eur/adult/night, 0,52 eur/child 7-18years old/night)
22. At causing dammage you will be responsible to pay the damage.
23. No loud parties or events on the site. At breaking the house rules you will be asked to leave, you get no money back.
24. Dogs are welcome. We charge extra.


Alenka Mrzdovnik, s.p.,
luxury camping
Visole 63, 2310 Slovenska Bistrica, Slovenia
Mobile:00386 51 317 162
e-mail: info@panorama-glamping.com
web page: www.panorama.glamping.com

Tax nr.: SI442135041
Registration nr..: 8044350000
Bank Account nr.: SI56 051008015915655


We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy. We will not sell its database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.

When does disclose the information it collects to outside parties?

We do not sell, trade, or rent your personal information to others. We may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of our users, or others.

What information do we collect and how do we use it?

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

How do we protect customer information?

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, several layers of encryption and several layers of security to prevent unauthorised access protect all of the sensitive customer data we collect.
Credit Card Details
All credit card payments are processed securely. Payment by credit card is the fastest way to receive your order, as there is not clearance delay. We do not store any credit card information on our servers.

What about ‘cookies’?

‘Cookies’ are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the our website.
Your Consent

By using our website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
If you wish to discuss any aspect of this Privacy Policy Statement, please feel free to contact us by email : info@panorama-glamping.com

in Visole, 7.9.2017